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Jira & Confluence

Are you considering Atlassian's award-winning JIRA or Confluence solutions for your organisation? Looking for an expert to install or configure your system? Evelops has the expertise to train your team and customise the Atlassian toolset to best serve your needs.

Team Qualifications

We have a dedicated Atlassian consulting project lead, who holds 3 1/2 years of experience as an Atlassian employee in their presales and support teams. His background includes:

  • Writing 1,400+ articles of documentation and knowledge base entries on how to use Atlassian products.
  • Over 3 1/2 years experience as an Atlassian employee.
  • Development tools champion for Sydney pre-sales team.
  • First full-time Confluence support team member at Atlassian.
  • Presenter of weekly JIRA and Confluence product webinars.
  • Java software developer with experience in agile development best practices.
His in-depth knowledge of JIRA and Confluence is complemented with an understanding of software development best practices that includes continuous integration, code review, test coverage, and agile development. He was the first full-time Confluence support team member at Atlassian before leading the Sydney presales effort for their development tools.

Client Portfolio

 

                    

   

Services

  • On-site custom JIRA and Confluence training in the Sydney area for end-users and administrators 
  • JIRA and Confluence installation, best-practice configuration and advanced customisation 
  • Technical support including upgrades, plugins and troubleshooting
  • Remote installation, configuration and migration
  • Development best-practices training and implementation including agile development, continuous integration and project management

Confluence

 

 
  • Wiki configuration including best-practice setup for team spaces, custom page templates, content migration, theming, user management, JIRA integration and plugin setup.
  • Training for end-users to show them how to navigate, search, use attachments, migrate content from Office, best practices for documentation and make them comfortable with the wiki editor and user macros. Separate streams for developers and non-technical teams.
  • Administrator training on driving user adoption, space administration, page templates, plugin installation, user macros, theming, security, server administration, upgrades, exports, Office integration, wiki best-practices, and training other users
 

JIRA

 
 
  • Customisation including project setup, custom issue workflows and issue types, agile development best practices, project customisation for complex support and non-IT projects, source code integration, user management and plugin setup
  • On-site training for development and support teams, including development best practices using GreenHopper
 

Development & Integration

 
 
  • Introduction and setup of development best-practices including testing frameworks, continuous integration and agile development
  • Setup for Atlassian development tools Bamboo, Clover, FishEye, Crucible and Clover
  • User management via integration with Crowd, Active Directory or LDAP
 

 

Client Testimonials

We were really impressed with David's in-depth knowledge of both the system itself and the simple additions he added to make working in Confluence simpler. Not only that, but he really get's what makes Wiki's and 'technical' systems work in the hands of the user - and was fantastic at providing the best outcome for them (not just the best technical outcome). 


He was also fantastic in providing ad-hoc training and advice to my colleagues and provided great service... we will undoubtedly lead to us using him more often.

Steve Hopkins

AI Media